Free shipping within the Contiguous United States.
We do not ship outside the Contiguous United States.
Items shipped to New Jersey will be subject to sales tax.
Most orders ship in 1-2 business days.
Certain items may be shipped separately and have different delivery times.
Please allow sufficient processing and transit time for event orders.
Address Changes, Order Cancellations and Non-Deliverable Orders
In order to provide excellent service and expedient order processing, we do not accept order changes or cancellations.
If an error has occurred in your order and you notify us immediately we will attempt to assist in correcting the error.
After the order has left the pending queue we cannot assist in any way and orders must be returned as per our Return Policy.
If your order is returned to us undeliverable or refused, a refund is issued less 20% restocking fee.
Important UPS Shipping Information
UPS requires a physical address and does not deliver to PO Box addresses.
Items/orders weighing less than 10 pounds may ship UPS SurePost to be delivered by the United States Postal Service.
Please allow an additional day for Post Office tendering.
*We reserve the right to substitute shipping methods.
UPS does NOT include the pickup day, weekend days, or Holidays in calculating the time in transit. Delivery times are estimated only and not guaranteed. Holiday seasons may require additional time.
Please note that delivery in the Eastern States may take up to 7 business days to be received. If you haven’t received your order after 7 days, please contact us; be sure to include your order number for prompt service.
No Shipping Schedule
There is no UPS Ground movement on the following U.S. holidays:
- New Year’s Eve
- New Year’s Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day